Privacy policy

This Privacy Policy details how Cookify collects, uses, and shares your personal information and available choices.

Last updated: September 19, 2024

Overview

This privacy policy explains how Cookify (“we” or “us”) collects and handles information from users (“you”) who visit our website (the “Site”) and describes data collected on behalf of clients who use our technology for email communications, analytics, and related services (the “Services”). This policy does not cover third-party sites or services we do not own or control, and we are not responsible for their privacy or security practices.

If you agree to any additional terms, agreements, or order forms for specific features of the Cookify app, those terms may override this Privacy Policy where they differ. Please review them carefully.

Information We Collect

We gather certain information when you visit the Site, such as details about your device (e.g., web browser, IP address, time zone) and some cookies installed on your device. As you interact with the Site, we also track the specific pages or products you view, the websites or search terms that directed you here, and how you engage with the Site overall. This data is referred to as “Device Information,” and it’s collected through:

  • Cookies: Small data files that may include anonymous identifiers placed on your device.

  • Log Files: Recording site actions, capturing data such as IP address, browser type, ISP, referring/exit pages, and time/date stamps.

  • Web Beacons, Tags, Pixels: Electronic files used to monitor browsing on the Site.

Use of Personal Information

We use the personal information gathered from you and your customers to deliver our Service and ensure the smooth operation of the App. Additionally, this information helps us to:

  • Communicate with you effectively,

  • Enhance and improve the App’s performance, and

  • Share relevant information or promotional content about our products and services.

Sharing of Personal Information

In some cases, we may share Personal Information with third parties to assist in its use as described above. For instance, we use Shopify to power our store (Shopify’s privacy policy is available here) and Google Analytics to understand customer interactions (more on Google’s data practices can be found here, with opt-out options here).

Additionally, we may disclose Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.

Do Not Track Signals

Our Site does not change data collection or use practices when a Do Not Track (DNT) signal is detected from your browser.

Your Rights

If you’re a resident of the European Union, you have the right to access, correct, update, or delete any personal information we hold about you. To exercise these rights, please contact us using the contact details below. Please note that information processing may occur to fulfill contracts (such as order completion) or for legitimate business interests. Information may be transferred outside Europe, including to Canada and the U.S.

Data Retention

We retain Order Information for our records unless you request its deletion.

Minors

The Site is not directed to individuals under 13.


Policy Updates

We may periodically update this privacy policy to reflect changes in our practices, legal requirements, or operational needs.


Need Assistance?

We’re here to assist! Feel free to reach out via live chat or email us at [email protected] for help.

Did this answer your question?
😞
😐
😁